When will my order arrive?
The delivery time depends on the shipping company chosen and the person responsible for delivery. We provide a range of shipping agents in several major cities, and it usually takes between 1 to 3 days from the order confirmation.
Is international shipping available?
Currently, the contracted shipping companies deliver within the country and to specific cities listed on the delivery page. All cities served by the shipping company representatives are displayed.
You can request international delivery from the store team via WhatsApp to provide the product weight and get pricing from international shipping agents not currently registered in the store.
What if there is a manufacturing defect in the product?
You should refer to the return policy to understand the terms for returns and exchanges. In the case of a manufacturing defect that has been agreed upon for return, the shipping cost will be covered by the company, and the return shipping will be charged to the customer. However, the product's value will not be charged to the customer according to the return policy.
I want to order in large quantities; is there a discount?
The store offers bulk delivery services for large orders, and there is a discount ranging from 10% to 20% on certain products. You can contact us directly through the "Contact Us" page to inquire about quantities and discounts.