Our website respects your privacy and seeks to protect your personal data. This privacy policy explains how your personal data is collected and used under certain circumstances, outlines the procedures followed to ensure the privacy of your information, and specifies your options regarding data collection, use, and disclosure. By visiting the site directly or through another site, you agree to the practices described in this policy.
Protecting your data is extremely important to us. Therefore, your name and other information related to you are used in accordance with the privacy policy. We collect information when necessary or if it is directly relevant to our transactions with you. We will retain your data according to the law or for the purposes it was collected for.
You can browse the site without providing any personal data. Your identity remains anonymous during your visit unless you have a personal account on the website, which you log into using a username and password.
1 – Data We Collect:
We may need to collect your information if you wish to place an order for a product from our website.
We collect, store, and process your data to follow up on your purchase from our site, to secure any potential claims that may arise later, and to provide you with the services available to us. The personal information we may collect includes but is not limited to your name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and card details.
We use the information you provide to process your orders, provide you with services and information requested from our website, manage your account, verify your financial transactions online, and audit data downloads from the site. We may also use the data to identify website visitors, enhance site designs or content, and customize it for users. We conduct demographic research and send useful or requested information to users unless you opt-out of receiving such communications. You may unsubscribe from these emails at any time.
We may share your name and address with a third party for order delivery purposes (e.g., delivery agents or suppliers).
We may store your order details on our site, but for security reasons, we cannot retrieve them directly. You can access your order details and past purchases by logging into your account. You should keep your login details confidential and not share them with unauthorized third parties. We are not responsible for misuse of passwords unless it is due to our negligence.
Other Uses of Your Personal Information:
We may use your personal information for surveys and marketing research with your consent, for statistical purposes while maintaining strict confidentiality. You can opt-out at any time. We do not share your survey responses with any third party, and your email address will not be disclosed unless you participate in competitions.
We may send information about our products, sales, offers, newsletters, or services from affiliated companies or partners. If you do not wish to receive such information, please click "unsubscribe" in any email we send. We will stop sending information within seven business days from receiving your notification.
We may also use non-personalized data for purposes like verifying user locations, tracking website visits, or providing anonymous data to third parties like publishers. Such data will not lead to your personal identification.
2 – Cookies:
Accepting cookies is not a prerequisite for visiting the website, but some functions like the shopping cart will not work without enabling cookies. Cookies are small text files stored by your browser on your computer, identifying you as a unique user when visiting specific website pages. They save time by recognizing your identity on the site. Cookies do not contain personal data or viruses. We use cookies to enhance your site experience, and Google Analytics to analyze website usage.
3 – Security:
We use appropriate security technologies and procedures to prevent unauthorized access or loss of your information. Data is stored on a secure server. Financial data is encrypted, and we advise against sending full card details electronically. Physical, electronic, and procedural safeguards are in place to protect your data. You may be asked to verify your identity before accessing your data.
4 – Customer Rights:
If you are concerned about your data, you can request access to the personal data we hold. You can also ask us to correct any errors, free of charge, or request us to stop using your data for direct marketing purposes at any time.